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Re: [ST] Chains
- Subject: Re: [ST] Chains
- From: Erik Miner <Axeis@xxxxxxxxxxxxxx>
- Date: Thu, 15 Nov 2001 08:48:24 -0500
I'd also call again, but this time ask for Jerry Parish, rather than
speaking with a receptionist.
Erik
>Hi Mike:
>
>What you do is of course up to you. However, it seems that you're
>putting a prety big impact on the basis of one single occurrence. Every
>big company has turkeys - the good ones just have less. Give them
>another call and see if it's a trend or a fluke.
>
>mj
>
>
> > A bit convoluted, I know, but that's why I wanted to know when
>the DID chains
> > came in. Sadly though, my first contact with the manufacturer of
>my bike has
> > not been good. I am in business too and know just how much you
>have to rely on
> > your telephone reception staff to give a good image of your
>business. I was
> > not left with a good image and, having been an ardent Triumphile
>(I even run
> > the Wales and SW ST riders web site) am now thinking that my next
>bike will not
> > be a Triumph. So they have lost that sale, they have lost any future
> > recommendations from me too so all-in-all an uncivil reception has probably
> > cost them and my dealer a lot of money.
> >
> > --
> > Mike Bostock
> > http://www.toothfairy.co.uk/
> > Wales & SW ST Riders
> > http://www.sprint-st.org/
> >
> > '99 Red ST
> >
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End of st-digest V2001 #692
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