[Author Index] [Date Index] [Thread Index]
[Date Prev][Date Next][Thread Prev][Thread Next]

Re: [ST] Chains



I'd also call again, but this time ask for Jerry Parish, rather than 
speaking with a receptionist.

Erik



>Hi Mike:
>
>What you do is of course up to you.  However, it seems that you're
>putting a prety big impact on the basis of one single occurrence.  Every
>big company has turkeys - the good ones just have less.  Give them
>another call and see if it's a trend or a fluke.
>
>mj
>
>
> > A bit convoluted, I know, but that's why I wanted to know when 
>the DID chains
> > came in.  Sadly though, my first contact with the manufacturer of 
>my bike has
> > not been good.  I am in business too and know just how much you 
>have to rely on
> > your telephone reception staff to give a good image of your 
>business.  I was
> > not left with a good image and, having been an ardent Triumphile 
>(I even run
> > the Wales and SW ST riders web site) am now thinking that my next 
>bike will not
> > be a Triumph.  So they have lost that sale, they have lost any future
> > recommendations from me too so all-in-all an uncivil reception has probably
> > cost them and my dealer a lot of money.
> >
> > --
> > Mike Bostock
> > http://www.toothfairy.co.uk/
> > Wales & SW ST Riders
> > http://www.sprint-st.org/
> >
> > '99 Red ST
> >
> >      *   *   *   *   *   *   *   *   *   *   *   *   *   *   * 
>*   *   *   *
> >       The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
> >           http://www.TriumphNet.com/st/lilley for more info
> >    http://www.TriumphNet.com/st for ST, RS and Mailing List info
>
>     *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *
>      The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
>          http://www.TriumphNet.com/st/lilley for more info
>   http://www.TriumphNet.com/st for ST, RS and Mailing List info


     *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *
      The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
          http://www.TriumphNet.com/st/lilley for more info
   http://www.TriumphNet.com/st for ST, RS and Mailing List info

=-=-=-= Next Message =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

End of st-digest V2001 #692
***************************


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

                      End of Triumph ST/RS Digest
            ST/RS Digest is sponsored by Jack Lilley Ltd.
          http://www.TriumphNet.com/st/lilley for more info
   http://www.TriumphNet.com/st for ST, RS and Mailing List info

          This digest Copyright 1999-2001 TriumphNet.com