[Author Index]
[Date Index]
[Thread Index]
[Date Prev][Date Next][Thread Prev][Thread Next]
Re: [ST] Chains
- Subject: Re: [ST] Chains
- From: Marlin Jones <marlinj@xxxxxxxxxxx>
- Date: Wed, 14 Nov 2001 20:30:37 -0800
Hi Mike:
What you do is of course up to you. However, it seems that you're
putting a prety big impact on the basis of one single occurrence. Every
big company has turkeys - the good ones just have less. Give them
another call and see if it's a trend or a fluke.
mj
> A bit convoluted, I know, but that's why I wanted to know when the DID chains
> came in. Sadly though, my first contact with the manufacturer of my bike has
> not been good. I am in business too and know just how much you have to rely on
> your telephone reception staff to give a good image of your business. I was
> not left with a good image and, having been an ardent Triumphile (I even run
> the Wales and SW ST riders web site) am now thinking that my next bike will not
> be a Triumph. So they have lost that sale, they have lost any future
> recommendations from me too so all-in-all an uncivil reception has probably
> cost them and my dealer a lot of money.
>
> --
> Mike Bostock
> http://www.toothfairy.co.uk/
> Wales & SW ST Riders
> http://www.sprint-st.org/
>
> '99 Red ST
>
> * * * * * * * * * * * * * * * * * * *
> The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
> http://www.TriumphNet.com/st/lilley for more info
> http://www.TriumphNet.com/st for ST, RS and Mailing List info
* * * * * * * * * * * * * * * * * * *
The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
http://www.TriumphNet.com/st/lilley for more info
http://www.TriumphNet.com/st for ST, RS and Mailing List info
=-=-=-= Next Message =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=