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Re: [ST] Yikes take three
- Subject: Re: [ST] Yikes take three
- From: pattib@xxxxxxxxxx
- Date: Wed, 11 Apr 2001 18:00:41 -0700
>Patti: I think CalBMW is doing you OK. A lot of dealers would have
>lied about the problem. It seems that they are at least being up
>front..that goes along way in my book!
I quite agree. It's bloody annoying to have the bike fail twice right
after being serviced, but sometimes shit happens. One difference
between a good shop and a bad shop is that the good shop will face
their mistakes honestly.
They are advertising in their shop for technicians and technician
trainees, and I've definitely seen a couple of new faces in there
lately. It's certainly easy enough to believe that they have some
folks in house who aren't (yet) up to their standards.
- -Patti
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