Re: Broke down ST update

["Mark Hanke" <mahanke@xxxxxxxxxxxxx>]

Thanks Robert. How long did it take to get the job done? Did you break it in
by the book again? What was your opinion of the shop that did the work,both
before and after the rebuild?
I have put 16k miles on this bike in 16 months and I'm still in love with it
, so... it must be the bike for me. (all non-comuter miles). Just hope the
job is done right and doesn't take to long.
Mark





- -----Original Message-----
From: Robert Head <mchead@xxxxxxxx>
To: ST@xxxxxxxxxxxxxx <ST@xxxxxxxxxxxxxx>
Date: Wednesday, October 25, 2000 4:55 PM
Subject: Re: Broke down ST update


>
>
>
>> TOA this was a rare case,  that it has only happened 2 or 3 times.
>
>
>    Hi Mark. Sorry to hear of your problem. If you remember this happened
to
>me at 6600 miles and TOA informed me at this time that I was the only
person
>to have this problem.So my guess would be that you are #2 or #3.
>
>
>
> He
>> informed me that I was getting new head, valves, pistons, a whole new
>motor.
>> My question is why doesn't TOA send me a "whole new motor"? It seems like
>it
>> would be cheaper for them, easier for the dealer and better for me. Any
>> thoughts?
>
>        I went several rounds about this same issue with TOA. What was told
>to me by Jerry Parish ( think thats correct ) was that Triumph UK theory
was
>that it takes them approx. 4 minutes to build a motor on the line and that
>the mechanic can spend much more time on the rebuild and pay more attention
>to detail. ......IMO this is BS....but what do you do? They flat out
refused
>to give me a new motor  so I had no choice but to go with a rebuild.I do
>have to say that I have not had any problems with the motor since then and
>now have 14k on the bike(about 8k on the rebuild). I did have to have the
>radiator replaced after the rebuild though.I am sure this was because of
>removal ,reinstall etc.
>
>It does still leave a bad taste in my mouth though about the problems IE
new
>bike (9 months) and having the motor rebuilt....too TOA did not seem to
care
>that much .I do really love this bike though and unless I have anymore
>problems plan to keep it for some time. If I had to go buy a new bike today
>it would be another ST......
>
>Jerry was a help through this problem and I was happy in dealing with him.
>
>If you have any other questions Mark just let me know. If you would like to
>call e-mail me offlist and I will send you my #.
>
>Robert
>Dallas
>
>And yes mine was an early build date.
>
>
>
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