[Author Index]
[Date Index]
[Thread Index]
[Date Prev][Date Next][Thread Prev][Thread Next]
Re: HELP - belly pan melting info needed
- Subject: Re: HELP - belly pan melting info needed
- From: Eric Sheley <eric@xxxxxxxxxx>
- Date: Wed, 23 Aug 2000 19:00:13 -0400
At 04:22 PM 8/23/00 -0500, Jeff Jenkins wrote:
>Lisa and others at the rally have told me that their melted pans were
>covered under warranty.
>I talked with the Triumph rep at the rally this weekend and he said it's
>covered and will be fixed under warrranty.
>My dealer, Sonny Collier of Collier Cycles in Nashville, TN told me today
>that he talked to Triumph's service manager, the person who approves all
>warranty work, and that he said he hadn't heard of such a thing before and
>that it is NOT covered by warranty. He then gave me the routine speech
>about not believing what you read on the internet, etc.....
Jeff,
It most certainly will be covered under warranty. The person that declined
it is Shell Barr - head of service for the US. I can only assume that your
dealer did a poor job of explaining the problem. The person at the Rallye
was Jerry Parrish - contact him at Peachtree City at 770.631.9500
He can also be reached at newtricorp@xxxxxxx, but with the dealer show
going on, you may be better attempting contact by phone.
Remind him of your conversation and I am sure he will get the situation
straightened out.
Keep us updated.
- - Eric
* * * * * * * * * * * * * * * * * * *
The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
http://www.TriumphNet.com/st/lilley for more info
http://www.TriumphNet.com/st for ST, RS and Mailing List info
------------------------------