[no subject]

I suggest that you approach ToA for a reimbursement of the $120.
Let them deal with Bubba's re-education process and his 'tude.

One thing I don't understand is why did they charge you for diagnosis
work in the first place?  Wasn't your bike already under warranty?
Seems strange to me.

later,
RS
1999 Sprint ST




Keith Peters wrote:

> >  - I post a retraction and maybe get my money. If I behave.
>
> Rick, I think you left the ;-) off the end of the above statement !!
>
> >  - I sue him in small claims court, file a claim against him with the
> >California B.A.R., contact the BBB, send a certified letter of
> >complaint to Triumph of North America, and maybe get sued for telling
> >folks about the way he chose to do business with me.
> >Well Matt - if you are reading rec.motorcycles, the Sprint ST list,
> >the LABiker list, or e-mail addressed to webmaster@xxxxxxxxxxxxxxxxxxx
> >I guess you know what I decided to do. I'll call again on Tuesday and
> >see if you maybe changed your mind, but somehow I don't think you
> >will.
>
> Sounds like the guys got a problem with priorities. Putting self pride
> before business doesn't make great sense for the continuation of the shop.
> The fact that the shop proved to be incompetent with your repair is one
> think (I'll take the stance this was a one off error by the dealer), but to
> then make matters worse by their current actions.
>
> Matt, why don't you try to do your business a favour and sort Rick out is a
> way he can also report on the list and show people you are still a dealer
> who can provide a reasonable level of customer service. Is your self pride
> really worth the loss of business, if its no too late already ?
>
> >In the meantime - anyone know a good lawyer?
>
> Keith W Peters.
>
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